CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well.

Terrasoft Call Center provides Outils for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique Bureau application style 'look and feel'.

CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

The DataTrack Système is an affordable, web enabled service and support management Système designed for call centers, help desks, customer support centers, IT departments, and software development teams.

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

For help desks or any type of call center. Quickly build a Banque de données to manage and track requests made by customers. Easily search the Banque de données of past problems and solutions. Output your data to reports, html pages or export to other software.

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique Bureau application style 'look and feel'.

Terrasoft CRM is developed for small and mid-size Affaires. It provides ultimate Outils for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.

Terrasoft Call Center provides Outils for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft CRM is developed specially for mid-size Affaires. It provides ultimate Outils for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your Affaires performance and much more.

See caller id name, num & picture, autohangup, ans. machine, fax & spkrphone, distinctive ring, voice announces call, WebPage update, emails, pop-up MS Outlook contacts, launch prgrms, print dir & history, clipboard&speed dial. Optional LAN reporting

Express Dial is a phone dialer for Windows computers with a voice modem and headset. It can be used to automate the dialing of a list of numbers (as a predictive dialer) or to call single numbers when required using only your PC, modem and headset.

TRx is a personal phone line recorder program for Windows. TRx lets you manually record telephone calls on a phone line connected to the voice modem (or other Téléphonie card) of your computer.

TRx is a personal phone line recorder program for Mac. TRx lets you manually record telephone calls on a phone line connected to the voice modem (or other Téléphonie card) of your computer.

Answering Machine for scripting your own professional call center Affaires scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact Cartes. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files.